Miro Insights

What is Backlog?

Backlog is your central workspace for tracking and managing product features, ideas, and issues. It helps you review progress, update priorities, and organize your work using filters, sorting, and grouping options. You can manage the content such as assigning owners, updating statuses, and performing bulk edits. When you open an item, you’ll see all its related details including linked feedback and company requests as well as AI suggestions and insights that give your team full context in one place to prioritize and collaborate effectively.

What is Backlog?

Backlog is your central workspace for tracking and managing product features, ideas, and issues. It helps you review progress, update priorities, and organize your work using filters, sorting, and grouping options. You can manage the content such as assigning owners, updating statuses, and performing bulk edits. When you open an item, you’ll see all its related details including linked feedback and company requests as well as AI suggestions and insights that give your team full context in one place to prioritize and collaborate effectively.

What is Backlog?

Backlog is your central workspace for tracking and managing product features, ideas, and issues. It helps you review progress, update priorities, and organize your work using filters, sorting, and grouping options. You can manage the content such as assigning owners, updating statuses, and performing bulk edits. When you open an item, you’ll see all its related details including linked feedback and company requests as well as AI suggestions and insights that give your team full context in one place to prioritize and collaborate effectively.

What is Backlog?

Backlog is your central workspace for tracking and managing product features, ideas, and issues. It helps you review progress, update priorities, and organize your work using filters, sorting, and grouping options. You can manage the content such as assigning owners, updating statuses, and performing bulk edits. When you open an item, you’ll see all its related details including linked feedback and company requests as well as AI suggestions and insights that give your team full context in one place to prioritize and collaborate effectively.

How do I create a personal Backlog dashboard view?

You can create your own dashboard view in a few different ways. New View: Click the “+” (Create New View) that appears after the tabs of all the different views showing near the top of the screen. This will create a new view for you to name and save New Changed View: You can open an existing tab view. Once you make a change to the view in Group or Filter, the options “Update View” and “Save New View” will appear. Clicking “Save New View” will create a new tab for you to continue to work on. As Backlog is a collaborative workspace, clicking “Update View” will update the changes you made to the original view, so it will change for all users. Duplicate View: You can click an existing tab to show options (Rename, Share, Duplicate, Delete). Clicking Duplicate will make a copy that you can rename for your personal view. If you Delete, it will delete that view for all users.

How do I create a personal Backlog dashboard view?

You can create your own dashboard view in a few different ways. New View: Click the “+” (Create New View) that appears after the tabs of all the different views showing near the top of the screen. This will create a new view for you to name and save New Changed View: You can open an existing tab view. Once you make a change to the view in Group or Filter, the options “Update View” and “Save New View” will appear. Clicking “Save New View” will create a new tab for you to continue to work on. As Backlog is a collaborative workspace, clicking “Update View” will update the changes you made to the original view, so it will change for all users. Duplicate View: You can click an existing tab to show options (Rename, Share, Duplicate, Delete). Clicking Duplicate will make a copy that you can rename for your personal view. If you Delete, it will delete that view for all users.

How do I create a personal Backlog dashboard view?

You can create your own dashboard view in a few different ways. New View: Click the “+” (Create New View) that appears after the tabs of all the different views showing near the top of the screen. This will create a new view for you to name and save New Changed View: You can open an existing tab view. Once you make a change to the view in Group or Filter, the options “Update View” and “Save New View” will appear. Clicking “Save New View” will create a new tab for you to continue to work on. As Backlog is a collaborative workspace, clicking “Update View” will update the changes you made to the original view, so it will change for all users. Duplicate View: You can click an existing tab to show options (Rename, Share, Duplicate, Delete). Clicking Duplicate will make a copy that you can rename for your personal view. If you Delete, it will delete that view for all users.

How do I create a personal Backlog dashboard view?

You can create your own dashboard view in a few different ways. New View: Click the “+” (Create New View) that appears after the tabs of all the different views showing near the top of the screen. This will create a new view for you to name and save New Changed View: You can open an existing tab view. Once you make a change to the view in Group or Filter, the options “Update View” and “Save New View” will appear. Clicking “Save New View” will create a new tab for you to continue to work on. As Backlog is a collaborative workspace, clicking “Update View” will update the changes you made to the original view, so it will change for all users. Duplicate View: You can click an existing tab to show options (Rename, Share, Duplicate, Delete). Clicking Duplicate will make a copy that you can rename for your personal view. If you Delete, it will delete that view for all users.

How do I customize my BACKLOG dashboard view to focus on what’s most important to me?

You can tailor your BACKLOG dashboard using grouping, filtering, and sorting options: Grouping: Organize your view by grouping items based on properties like company, priority, status, initiative, and more. This helps you see related items together and better understand patterns or ownership. Filtering: Decide what information is shown in your view by applying filters to different properties and variables. For example, you can filter by “Company type + is + Prospect” or “Dollar value + is greater than + 25000” to focus on specific segments or high-value opportunities. Sorting: Sorting arranges your list in either ascending or descending order based on a selected column. To sort items, right-click the column header you want to sort and choose ascending or descending order. For example, you might sort by dollar value to see the highest-value items at the top, or by feedback count to highlight the most requested features. Quick Data Updates: Using filters like “Initiative + is empty” can help you spot items missing key information. You can then manually update these fields to improve data quality, which in turn helps the AI better categorize, prioritize, and connect related items for more actionable insights.

How do I customize my BACKLOG dashboard view to focus on what’s most important to me?

You can tailor your BACKLOG dashboard using grouping, filtering, and sorting options: Grouping: Organize your view by grouping items based on properties like company, priority, status, initiative, and more. This helps you see related items together and better understand patterns or ownership. Filtering: Decide what information is shown in your view by applying filters to different properties and variables. For example, you can filter by “Company type + is + Prospect” or “Dollar value + is greater than + 25000” to focus on specific segments or high-value opportunities. Sorting: Sorting arranges your list in either ascending or descending order based on a selected column. To sort items, right-click the column header you want to sort and choose ascending or descending order. For example, you might sort by dollar value to see the highest-value items at the top, or by feedback count to highlight the most requested features. Quick Data Updates: Using filters like “Initiative + is empty” can help you spot items missing key information. You can then manually update these fields to improve data quality, which in turn helps the AI better categorize, prioritize, and connect related items for more actionable insights.

How do I customize my BACKLOG dashboard view to focus on what’s most important to me?

You can tailor your BACKLOG dashboard using grouping, filtering, and sorting options: Grouping: Organize your view by grouping items based on properties like company, priority, status, initiative, and more. This helps you see related items together and better understand patterns or ownership. Filtering: Decide what information is shown in your view by applying filters to different properties and variables. For example, you can filter by “Company type + is + Prospect” or “Dollar value + is greater than + 25000” to focus on specific segments or high-value opportunities. Sorting: Sorting arranges your list in either ascending or descending order based on a selected column. To sort items, right-click the column header you want to sort and choose ascending or descending order. For example, you might sort by dollar value to see the highest-value items at the top, or by feedback count to highlight the most requested features. Quick Data Updates: Using filters like “Initiative + is empty” can help you spot items missing key information. You can then manually update these fields to improve data quality, which in turn helps the AI better categorize, prioritize, and connect related items for more actionable insights.

How do I customize my BACKLOG dashboard view to focus on what’s most important to me?

You can tailor your BACKLOG dashboard using grouping, filtering, and sorting options: Grouping: Organize your view by grouping items based on properties like company, priority, status, initiative, and more. This helps you see related items together and better understand patterns or ownership. Filtering: Decide what information is shown in your view by applying filters to different properties and variables. For example, you can filter by “Company type + is + Prospect” or “Dollar value + is greater than + 25000” to focus on specific segments or high-value opportunities. Sorting: Sorting arranges your list in either ascending or descending order based on a selected column. To sort items, right-click the column header you want to sort and choose ascending or descending order. For example, you might sort by dollar value to see the highest-value items at the top, or by feedback count to highlight the most requested features. Quick Data Updates: Using filters like “Initiative + is empty” can help you spot items missing key information. You can then manually update these fields to improve data quality, which in turn helps the AI better categorize, prioritize, and connect related items for more actionable insights.

What does content highlighted in Purple mean?

You may see content that is highlighted in purple or marked with a purple AI icon. This indicates that the Insights has used artificial intelligence to identify or recommend that particular item as especially relevant based on patterns in customer feedback, request volume, or strategic alignment. The purple highlight signals that there is an opportunity identified by AI that has not yet been validated by a human. If you agree with the AI suggestion, you can validate it by creating a feedback item or issue from it, or by linking it to an existing record. Once validated, the purple will change to white, indicating that the opportunity has been reviewed and confirmed by a human, and is now part of your tracked insights. If you only want to see data that has been validated by a human, you can hide AI suggestions by clicking the AI toggle button at the top right of the screen. AI content that has been validated by a human will remove the purple highlight and just show a small purple AI icon after the title in a list view.

What does content highlighted in Purple mean?

You may see content that is highlighted in purple or marked with a purple AI icon. This indicates that the Insights has used artificial intelligence to identify or recommend that particular item as especially relevant based on patterns in customer feedback, request volume, or strategic alignment. The purple highlight signals that there is an opportunity identified by AI that has not yet been validated by a human. If you agree with the AI suggestion, you can validate it by creating a feedback item or issue from it, or by linking it to an existing record. Once validated, the purple will change to white, indicating that the opportunity has been reviewed and confirmed by a human, and is now part of your tracked insights. If you only want to see data that has been validated by a human, you can hide AI suggestions by clicking the AI toggle button at the top right of the screen. AI content that has been validated by a human will remove the purple highlight and just show a small purple AI icon after the title in a list view.

What does content highlighted in Purple mean?

You may see content that is highlighted in purple or marked with a purple AI icon. This indicates that the Insights has used artificial intelligence to identify or recommend that particular item as especially relevant based on patterns in customer feedback, request volume, or strategic alignment. The purple highlight signals that there is an opportunity identified by AI that has not yet been validated by a human. If you agree with the AI suggestion, you can validate it by creating a feedback item or issue from it, or by linking it to an existing record. Once validated, the purple will change to white, indicating that the opportunity has been reviewed and confirmed by a human, and is now part of your tracked insights. If you only want to see data that has been validated by a human, you can hide AI suggestions by clicking the AI toggle button at the top right of the screen. AI content that has been validated by a human will remove the purple highlight and just show a small purple AI icon after the title in a list view.

What does content highlighted in Purple mean?

You may see content that is highlighted in purple or marked with a purple AI icon. This indicates that the Insights has used artificial intelligence to identify or recommend that particular item as especially relevant based on patterns in customer feedback, request volume, or strategic alignment. The purple highlight signals that there is an opportunity identified by AI that has not yet been validated by a human. If you agree with the AI suggestion, you can validate it by creating a feedback item or issue from it, or by linking it to an existing record. Once validated, the purple will change to white, indicating that the opportunity has been reviewed and confirmed by a human, and is now part of your tracked insights. If you only want to see data that has been validated by a human, you can hide AI suggestions by clicking the AI toggle button at the top right of the screen. AI content that has been validated by a human will remove the purple highlight and just show a small purple AI icon after the title in a list view.

How do I link customer feedback directly to items in BACKLOG?

You can link customer feedback or specific customer quotes to items in BACKLOG by following these steps: When viewing the list of features and issues, hover over the title of the item you want and click “Open.” This will display a details panel on the right side of your screen. Scroll down to the Feedback tab and click it to see all associated feedback. Feedback entries highlighted in purple are AI suggestions. Hover over any feedback entry and you will see a “Link Feedback” button. Click this button to manually associate that feedback with the selected backlog item. Linking feedback provides valuable context and supporting evidence for each request or issue, helping your team better understand the customer’s perspective and prioritize work more effectively.

How do I link customer feedback directly to items in BACKLOG?

You can link customer feedback or specific customer quotes to items in BACKLOG by following these steps: When viewing the list of features and issues, hover over the title of the item you want and click “Open.” This will display a details panel on the right side of your screen. Scroll down to the Feedback tab and click it to see all associated feedback. Feedback entries highlighted in purple are AI suggestions. Hover over any feedback entry and you will see a “Link Feedback” button. Click this button to manually associate that feedback with the selected backlog item. Linking feedback provides valuable context and supporting evidence for each request or issue, helping your team better understand the customer’s perspective and prioritize work more effectively.

How do I link customer feedback directly to items in BACKLOG?

You can link customer feedback or specific customer quotes to items in BACKLOG by following these steps: When viewing the list of features and issues, hover over the title of the item you want and click “Open.” This will display a details panel on the right side of your screen. Scroll down to the Feedback tab and click it to see all associated feedback. Feedback entries highlighted in purple are AI suggestions. Hover over any feedback entry and you will see a “Link Feedback” button. Click this button to manually associate that feedback with the selected backlog item. Linking feedback provides valuable context and supporting evidence for each request or issue, helping your team better understand the customer’s perspective and prioritize work more effectively.

How do I link customer feedback directly to items in BACKLOG?

You can link customer feedback or specific customer quotes to items in BACKLOG by following these steps: When viewing the list of features and issues, hover over the title of the item you want and click “Open.” This will display a details panel on the right side of your screen. Scroll down to the Feedback tab and click it to see all associated feedback. Feedback entries highlighted in purple are AI suggestions. Hover over any feedback entry and you will see a “Link Feedback” button. Click this button to manually associate that feedback with the selected backlog item. Linking feedback provides valuable context and supporting evidence for each request or issue, helping your team better understand the customer’s perspective and prioritize work more effectively.

Can our company customize the Backlog Groups and Filters?

Yes, you Miro Admin can manually add custom properties, also known as custom fields, in Backlog. These custom properties can then be used for grouping and filtering items according to your team’s specific needs. This allows you to tailor the backlog to your workflows by tracking additional information, such as region, product line, or any other relevant criteria, making it easier to organize, segment, and prioritize your backlog.

Can our company customize the Backlog Groups and Filters?

Yes, you Miro Admin can manually add custom properties, also known as custom fields, in Backlog. These custom properties can then be used for grouping and filtering items according to your team’s specific needs. This allows you to tailor the backlog to your workflows by tracking additional information, such as region, product line, or any other relevant criteria, making it easier to organize, segment, and prioritize your backlog.

Can our company customize the Backlog Groups and Filters?

Yes, you Miro Admin can manually add custom properties, also known as custom fields, in Backlog. These custom properties can then be used for grouping and filtering items according to your team’s specific needs. This allows you to tailor the backlog to your workflows by tracking additional information, such as region, product line, or any other relevant criteria, making it easier to organize, segment, and prioritize your backlog.

Can our company customize the Backlog Groups and Filters?

Yes, you Miro Admin can manually add custom properties, also known as custom fields, in Backlog. These custom properties can then be used for grouping and filtering items according to your team’s specific needs. This allows you to tailor the backlog to your workflows by tracking additional information, such as region, product line, or any other relevant criteria, making it easier to organize, segment, and prioritize your backlog.

How do I handle duplicate requests or feedback in the BACKLOG?

To handle duplicate items in the Backlog, follow these steps: Identify Duplicates: Review your Backlog for items that describe the same feature, issue, or feedback that may have similar titles, descriptions, or customer requests. Using a filter such as “Title + Contains +( key word)” can help quickly show possible duplicates. Select the Items: Click to select the duplicate items you want to consolidate by checking the box to the left of the items. Use the Merge or Link Function: When multiple boxes are checked in your view, a pop-up box will appear at the bottom of your screen with the option to Merge. Choose the primary item you want to keep as the main entry. Follow the prompts to merge or link the duplicates. This will combine their feedback, requests, and related data under a single entry. Review and Update: After merging or linking, review the consolidated item to ensure all relevant details and feedback are included. Update the title or description if needed for clarity. By consolidating duplicates, you keep your BACKLOG organized and ensure you have an accurate view of overall demand for each request.

How do I handle duplicate requests or feedback in the BACKLOG?

To handle duplicate items in the Backlog, follow these steps: Identify Duplicates: Review your Backlog for items that describe the same feature, issue, or feedback that may have similar titles, descriptions, or customer requests. Using a filter such as “Title + Contains +( key word)” can help quickly show possible duplicates. Select the Items: Click to select the duplicate items you want to consolidate by checking the box to the left of the items. Use the Merge or Link Function: When multiple boxes are checked in your view, a pop-up box will appear at the bottom of your screen with the option to Merge. Choose the primary item you want to keep as the main entry. Follow the prompts to merge or link the duplicates. This will combine their feedback, requests, and related data under a single entry. Review and Update: After merging or linking, review the consolidated item to ensure all relevant details and feedback are included. Update the title or description if needed for clarity. By consolidating duplicates, you keep your BACKLOG organized and ensure you have an accurate view of overall demand for each request.

How do I handle duplicate requests or feedback in the BACKLOG?

To handle duplicate items in the Backlog, follow these steps: Identify Duplicates: Review your Backlog for items that describe the same feature, issue, or feedback that may have similar titles, descriptions, or customer requests. Using a filter such as “Title + Contains +( key word)” can help quickly show possible duplicates. Select the Items: Click to select the duplicate items you want to consolidate by checking the box to the left of the items. Use the Merge or Link Function: When multiple boxes are checked in your view, a pop-up box will appear at the bottom of your screen with the option to Merge. Choose the primary item you want to keep as the main entry. Follow the prompts to merge or link the duplicates. This will combine their feedback, requests, and related data under a single entry. Review and Update: After merging or linking, review the consolidated item to ensure all relevant details and feedback are included. Update the title or description if needed for clarity. By consolidating duplicates, you keep your BACKLOG organized and ensure you have an accurate view of overall demand for each request.

How do I handle duplicate requests or feedback in the BACKLOG?

To handle duplicate items in the Backlog, follow these steps: Identify Duplicates: Review your Backlog for items that describe the same feature, issue, or feedback that may have similar titles, descriptions, or customer requests. Using a filter such as “Title + Contains +( key word)” can help quickly show possible duplicates. Select the Items: Click to select the duplicate items you want to consolidate by checking the box to the left of the items. Use the Merge or Link Function: When multiple boxes are checked in your view, a pop-up box will appear at the bottom of your screen with the option to Merge. Choose the primary item you want to keep as the main entry. Follow the prompts to merge or link the duplicates. This will combine their feedback, requests, and related data under a single entry. Review and Update: After merging or linking, review the consolidated item to ensure all relevant details and feedback are included. Update the title or description if needed for clarity. By consolidating duplicates, you keep your BACKLOG organized and ensure you have an accurate view of overall demand for each request.