Miro Insights

How do I create new Feedback?

Navigate to the FEEDBACK Tool From your Feedback dashboard, click the “+ New Feedback” button at the top right of the screen A feedback panel will open where you enter the feedback details in the fields provided. Summary field: Type or paste the full feedback text in the main content box. Be as specific as possible. Add Attachment (if needed) Add Person who gave the feedback. If the person is not showing in your database, you can type in the name, then create it. You will then also add their email, title, and company. Click Add. After adding, you can find and open your feedback to see the AI suggested a Feature or Issue for that feedback which you can validate if relevant by hovering over the purple recommendation and creating the Feature or Issue by clicking the Create button.

How do I create new Feedback?

Navigate to the FEEDBACK Tool From your Feedback dashboard, click the “+ New Feedback” button at the top right of the screen A feedback panel will open where you enter the feedback details in the fields provided. Summary field: Type or paste the full feedback text in the main content box. Be as specific as possible. Add Attachment (if needed) Add Person who gave the feedback. If the person is not showing in your database, you can type in the name, then create it. You will then also add their email, title, and company. Click Add. After adding, you can find and open your feedback to see the AI suggested a Feature or Issue for that feedback which you can validate if relevant by hovering over the purple recommendation and creating the Feature or Issue by clicking the Create button.

How do I create new Feedback?

Navigate to the FEEDBACK Tool From your Feedback dashboard, click the “+ New Feedback” button at the top right of the screen A feedback panel will open where you enter the feedback details in the fields provided. Summary field: Type or paste the full feedback text in the main content box. Be as specific as possible. Add Attachment (if needed) Add Person who gave the feedback. If the person is not showing in your database, you can type in the name, then create it. You will then also add their email, title, and company. Click Add. After adding, you can find and open your feedback to see the AI suggested a Feature or Issue for that feedback which you can validate if relevant by hovering over the purple recommendation and creating the Feature or Issue by clicking the Create button.

How do I create new Feedback?

Navigate to the FEEDBACK Tool From your Feedback dashboard, click the “+ New Feedback” button at the top right of the screen A feedback panel will open where you enter the feedback details in the fields provided. Summary field: Type or paste the full feedback text in the main content box. Be as specific as possible. Add Attachment (if needed) Add Person who gave the feedback. If the person is not showing in your database, you can type in the name, then create it. You will then also add their email, title, and company. Click Add. After adding, you can find and open your feedback to see the AI suggested a Feature or Issue for that feedback which you can validate if relevant by hovering over the purple recommendation and creating the Feature or Issue by clicking the Create button.

Can I see which companies provided feedback on a feature?

Yes. When viewing feedback for a Feature or Issue, scroll down in the Details tab view to see which customers or prospects submitted it and which companies are recommended by AI to be associated with this feature (AI recommendations highlighted in purple and turn white when validated by human). Clicking a specific feedback entry will show the feedback and the company who gave that feedback. You can also filter feedback by company to focus on all feedback from key accounts.

Can I see which companies provided feedback on a feature?

Yes. When viewing feedback for a Feature or Issue, scroll down in the Details tab view to see which customers or prospects submitted it and which companies are recommended by AI to be associated with this feature (AI recommendations highlighted in purple and turn white when validated by human). Clicking a specific feedback entry will show the feedback and the company who gave that feedback. You can also filter feedback by company to focus on all feedback from key accounts.

Can I see which companies provided feedback on a feature?

Yes. When viewing feedback for a Feature or Issue, scroll down in the Details tab view to see which customers or prospects submitted it and which companies are recommended by AI to be associated with this feature (AI recommendations highlighted in purple and turn white when validated by human). Clicking a specific feedback entry will show the feedback and the company who gave that feedback. You can also filter feedback by company to focus on all feedback from key accounts.

Can I see which companies provided feedback on a feature?

Yes. When viewing feedback for a Feature or Issue, scroll down in the Details tab view to see which customers or prospects submitted it and which companies are recommended by AI to be associated with this feature (AI recommendations highlighted in purple and turn white when validated by human). Clicking a specific feedback entry will show the feedback and the company who gave that feedback. You can also filter feedback by company to focus on all feedback from key accounts.

How do I identify the most common themes or requests in feedback?

Use the feedback summary and highlights to spot recurring topics. For deeper analysis, group feedback by feature or issue to see which requests are trending across multiple companies.

How do I identify the most common themes or requests in feedback?

Use the feedback summary and highlights to spot recurring topics. For deeper analysis, group feedback by feature or issue to see which requests are trending across multiple companies.

How do I identify the most common themes or requests in feedback?

Use the feedback summary and highlights to spot recurring topics. For deeper analysis, group feedback by feature or issue to see which requests are trending across multiple companies.

How do I identify the most common themes or requests in feedback?

Use the feedback summary and highlights to spot recurring topics. For deeper analysis, group feedback by feature or issue to see which requests are trending across multiple companies.

How do I find customer quotes from Feedback about a specific product or topic?

You can use the Search at the top right of the Feedback dashboard to type in a key word. Then use Filters to only show the company or criteria you want to see. The fastest way to find quotes from Feedback without manual searching is by using Ask AI and giving specific details. For example, “Find all customer quotes in Feedback from the past 90 days that are related to Fraud. Use exact quotes and give citation to the source”

How do I find customer quotes from Feedback about a specific product or topic?

You can use the Search at the top right of the Feedback dashboard to type in a key word. Then use Filters to only show the company or criteria you want to see. The fastest way to find quotes from Feedback without manual searching is by using Ask AI and giving specific details. For example, “Find all customer quotes in Feedback from the past 90 days that are related to Fraud. Use exact quotes and give citation to the source”

How do I find customer quotes from Feedback about a specific product or topic?

You can use the Search at the top right of the Feedback dashboard to type in a key word. Then use Filters to only show the company or criteria you want to see. The fastest way to find quotes from Feedback without manual searching is by using Ask AI and giving specific details. For example, “Find all customer quotes in Feedback from the past 90 days that are related to Fraud. Use exact quotes and give citation to the source”

How do I find customer quotes from Feedback about a specific product or topic?

You can use the Search at the top right of the Feedback dashboard to type in a key word. Then use Filters to only show the company or criteria you want to see. The fastest way to find quotes from Feedback without manual searching is by using Ask AI and giving specific details. For example, “Find all customer quotes in Feedback from the past 90 days that are related to Fraud. Use exact quotes and give citation to the source”

What does content highlighted in Purple mean?

You may see content that is highlighted in purple or marked with a purple AI icon. This indicates that the Insights has used artificial intelligence to identify or recommend that particular item as especially relevant based on patterns in customer feedback, request volume, or strategic alignment. The purple highlight signals that there is an opportunity identified by AI that has not yet been validated by a human. If you agree with the AI suggestion, you can validate it by creating a feedback item or issue from it, or by linking it to an existing record. Once validated, the purple will change to white, indicating that the opportunity has been reviewed and confirmed by a human, and is now part of your tracked insights. If you only want to see data that has been validated by a human, you can hide AI suggestions by clicking the AI toggle button at the top right of the screen. AI content that has been validated by a human will remove the purple highlight and just show a small purple AI icon after the title in a list view. The fastest way to find quotes from Feedback without manual searching is by using Ask AI and giving specific details. For example, “Find all customer quotes in Feedback from the past 90 days that are related to Fraud. Use exact quotes and give citation to the source”

What does content highlighted in Purple mean?

You may see content that is highlighted in purple or marked with a purple AI icon. This indicates that the Insights has used artificial intelligence to identify or recommend that particular item as especially relevant based on patterns in customer feedback, request volume, or strategic alignment. The purple highlight signals that there is an opportunity identified by AI that has not yet been validated by a human. If you agree with the AI suggestion, you can validate it by creating a feedback item or issue from it, or by linking it to an existing record. Once validated, the purple will change to white, indicating that the opportunity has been reviewed and confirmed by a human, and is now part of your tracked insights. If you only want to see data that has been validated by a human, you can hide AI suggestions by clicking the AI toggle button at the top right of the screen. AI content that has been validated by a human will remove the purple highlight and just show a small purple AI icon after the title in a list view. The fastest way to find quotes from Feedback without manual searching is by using Ask AI and giving specific details. For example, “Find all customer quotes in Feedback from the past 90 days that are related to Fraud. Use exact quotes and give citation to the source”

What does content highlighted in Purple mean?

You may see content that is highlighted in purple or marked with a purple AI icon. This indicates that the Insights has used artificial intelligence to identify or recommend that particular item as especially relevant based on patterns in customer feedback, request volume, or strategic alignment. The purple highlight signals that there is an opportunity identified by AI that has not yet been validated by a human. If you agree with the AI suggestion, you can validate it by creating a feedback item or issue from it, or by linking it to an existing record. Once validated, the purple will change to white, indicating that the opportunity has been reviewed and confirmed by a human, and is now part of your tracked insights. If you only want to see data that has been validated by a human, you can hide AI suggestions by clicking the AI toggle button at the top right of the screen. AI content that has been validated by a human will remove the purple highlight and just show a small purple AI icon after the title in a list view. The fastest way to find quotes from Feedback without manual searching is by using Ask AI and giving specific details. For example, “Find all customer quotes in Feedback from the past 90 days that are related to Fraud. Use exact quotes and give citation to the source”

What does content highlighted in Purple mean?

You may see content that is highlighted in purple or marked with a purple AI icon. This indicates that the Insights has used artificial intelligence to identify or recommend that particular item as especially relevant based on patterns in customer feedback, request volume, or strategic alignment. The purple highlight signals that there is an opportunity identified by AI that has not yet been validated by a human. If you agree with the AI suggestion, you can validate it by creating a feedback item or issue from it, or by linking it to an existing record. Once validated, the purple will change to white, indicating that the opportunity has been reviewed and confirmed by a human, and is now part of your tracked insights. If you only want to see data that has been validated by a human, you can hide AI suggestions by clicking the AI toggle button at the top right of the screen. AI content that has been validated by a human will remove the purple highlight and just show a small purple AI icon after the title in a list view. The fastest way to find quotes from Feedback without manual searching is by using Ask AI and giving specific details. For example, “Find all customer quotes in Feedback from the past 90 days that are related to Fraud. Use exact quotes and give citation to the source”

What does the AI toggle button at the top right of the screen do? Why would I want to turn it off?

The AI toggle button at the top right of the screen lets you switch AI-powered features on or off. When it’s ON, you’ll see AI-generated insights, summaries, or suggestions alongside your data. When it’s OFF, you see only the original, unaltered data and content—nothing added or interpreted by AI. You might want to turn it off if you prefer to analyze the raw data yourself, want to avoid any AI-generated interpretations, or simply want a distraction-free view of the information as it was originally entered. This can help you focus on your own analysis and conclusions without any extra layers or suggestions.

What does the AI toggle button at the top right of the screen do? Why would I want to turn it off?

The AI toggle button at the top right of the screen lets you switch AI-powered features on or off. When it’s ON, you’ll see AI-generated insights, summaries, or suggestions alongside your data. When it’s OFF, you see only the original, unaltered data and content—nothing added or interpreted by AI. You might want to turn it off if you prefer to analyze the raw data yourself, want to avoid any AI-generated interpretations, or simply want a distraction-free view of the information as it was originally entered. This can help you focus on your own analysis and conclusions without any extra layers or suggestions.

What does the AI toggle button at the top right of the screen do? Why would I want to turn it off?

The AI toggle button at the top right of the screen lets you switch AI-powered features on or off. When it’s ON, you’ll see AI-generated insights, summaries, or suggestions alongside your data. When it’s OFF, you see only the original, unaltered data and content—nothing added or interpreted by AI. You might want to turn it off if you prefer to analyze the raw data yourself, want to avoid any AI-generated interpretations, or simply want a distraction-free view of the information as it was originally entered. This can help you focus on your own analysis and conclusions without any extra layers or suggestions.

What does the AI toggle button at the top right of the screen do? Why would I want to turn it off?

The AI toggle button at the top right of the screen lets you switch AI-powered features on or off. When it’s ON, you’ll see AI-generated insights, summaries, or suggestions alongside your data. When it’s OFF, you see only the original, unaltered data and content—nothing added or interpreted by AI. You might want to turn it off if you prefer to analyze the raw data yourself, want to avoid any AI-generated interpretations, or simply want a distraction-free view of the information as it was originally entered. This can help you focus on your own analysis and conclusions without any extra layers or suggestions.

What does the Chart view do? Can I turn it off?

The chart view in Miro Insights provides a visual summary of your data, making it easier to spot trends, patterns, and outliers at a glance. This is especially valuable for product managers and user experience researchers who need to quickly understand customer feedback, feature requests, or company priorities without sifting through raw data. You can typically adjust what data is shown in the chart view by applying filters (e.g., by date range, company, feature, or priority). You can turn off the Chart view by clicking the Toggle button at the top right of the screen.

What does the Chart view do? Can I turn it off?

The chart view in Miro Insights provides a visual summary of your data, making it easier to spot trends, patterns, and outliers at a glance. This is especially valuable for product managers and user experience researchers who need to quickly understand customer feedback, feature requests, or company priorities without sifting through raw data. You can typically adjust what data is shown in the chart view by applying filters (e.g., by date range, company, feature, or priority). You can turn off the Chart view by clicking the Toggle button at the top right of the screen.

What does the Chart view do? Can I turn it off?

The chart view in Miro Insights provides a visual summary of your data, making it easier to spot trends, patterns, and outliers at a glance. This is especially valuable for product managers and user experience researchers who need to quickly understand customer feedback, feature requests, or company priorities without sifting through raw data. You can typically adjust what data is shown in the chart view by applying filters (e.g., by date range, company, feature, or priority). You can turn off the Chart view by clicking the Toggle button at the top right of the screen.

What does the Chart view do? Can I turn it off?

The chart view in Miro Insights provides a visual summary of your data, making it easier to spot trends, patterns, and outliers at a glance. This is especially valuable for product managers and user experience researchers who need to quickly understand customer feedback, feature requests, or company priorities without sifting through raw data. You can typically adjust what data is shown in the chart view by applying filters (e.g., by date range, company, feature, or priority). You can turn off the Chart view by clicking the Toggle button at the top right of the screen.