Dec 26, 2023

AI Automation from Zendesk and Zoom, Sign In with Microsoft and UX improvements

AI Automation from Zendesk and Zoom, Sign In with Microsoft and UX improvements

AI Automation from Zendesk and Zoom, Sign In with Microsoft and UX improvements

Changelog #15

Changelog #15

Changelog #15

Hope you’re all celebrating this year and excited about the next.

Feels like a great time to be using AI to crunch all the customer conversations you’ve had this year to better inform next year’s roadmap.

👾 AI Zendesk integration

We’ve added full AI support for Zendesk! like we recently launched with Intercom & Gong, Cardinal AI will go over all tickets and conversations and automatically bring in the ones having customer requests in them (and identify and link the features requested)

🎯 AI Zoom Cloud Recording Integration

No more “I wish we had a call recording tool” - if you’re using Zoom, you can have all customer calls that have feature requests in them be automatically listened to, identified, and extracted by AI.

Imagine: any Zoom call with customers or prospects gets recorded, transcribed, and processed for features immediately and automatically 😎


🧶 Sign in with Microsoft

You’ve asked for it, you got it. You can now sign up with a Microsoft work email as well.


🍝 UX improvements

We’ve made various improvements, mostly around helping AI suggestions stand out and be clearer.

Tell us what you think ❤️ (grab some time with us here).

Hope you’re all celebrating this year and excited about the next.

Feels like a great time to be using AI to crunch all the customer conversations you’ve had this year to better inform next year’s roadmap.

👾 AI Zendesk integration

We’ve added full AI support for Zendesk! like we recently launched with Intercom & Gong, Cardinal AI will go over all tickets and conversations and automatically bring in the ones having customer requests in them (and identify and link the features requested)

🎯 AI Zoom Cloud Recording Integration

No more “I wish we had a call recording tool” - if you’re using Zoom, you can have all customer calls that have feature requests in them be automatically listened to, identified, and extracted by AI.

Imagine: any Zoom call with customers or prospects gets recorded, transcribed, and processed for features immediately and automatically 😎


🧶 Sign in with Microsoft

You’ve asked for it, you got it. You can now sign up with a Microsoft work email as well.


🍝 UX improvements

We’ve made various improvements, mostly around helping AI suggestions stand out and be clearer.

Tell us what you think ❤️ (grab some time with us here).

Hope you’re all celebrating this year and excited about the next.

Feels like a great time to be using AI to crunch all the customer conversations you’ve had this year to better inform next year’s roadmap.

👾 AI Zendesk integration

We’ve added full AI support for Zendesk! like we recently launched with Intercom & Gong, Cardinal AI will go over all tickets and conversations and automatically bring in the ones having customer requests in them (and identify and link the features requested)

🎯 AI Zoom Cloud Recording Integration

No more “I wish we had a call recording tool” - if you’re using Zoom, you can have all customer calls that have feature requests in them be automatically listened to, identified, and extracted by AI.

Imagine: any Zoom call with customers or prospects gets recorded, transcribed, and processed for features immediately and automatically 😎


🧶 Sign in with Microsoft

You’ve asked for it, you got it. You can now sign up with a Microsoft work email as well.


🍝 UX improvements

We’ve made various improvements, mostly around helping AI suggestions stand out and be clearer.

Tell us what you think ❤️ (grab some time with us here).

Hope you’re all celebrating this year and excited about the next.

Feels like a great time to be using AI to crunch all the customer conversations you’ve had this year to better inform next year’s roadmap.

👾 AI Zendesk integration

We’ve added full AI support for Zendesk! like we recently launched with Intercom & Gong, Cardinal AI will go over all tickets and conversations and automatically bring in the ones having customer requests in them (and identify and link the features requested)

🎯 AI Zoom Cloud Recording Integration

No more “I wish we had a call recording tool” - if you’re using Zoom, you can have all customer calls that have feature requests in them be automatically listened to, identified, and extracted by AI.

Imagine: any Zoom call with customers or prospects gets recorded, transcribed, and processed for features immediately and automatically 😎


🧶 Sign in with Microsoft

You’ve asked for it, you got it. You can now sign up with a Microsoft work email as well.


🍝 UX improvements

We’ve made various improvements, mostly around helping AI suggestions stand out and be clearer.

Tell us what you think ❤️ (grab some time with us here).

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